Privacy policy

Data controller

Odilon Buisson — contact form or odilon.buisson@thecallagent.com.

Data collected

• Contact form: name, e-mail address and message (required), subject (optional). Without the required fields, I cannot reply to you.
• IP address: kept for a few minutes in the server’s memory to limit abusive sending (three messages per ten minutes), never recorded.
• The host’s technical logs (IP address, date, page requested), needed to run and secure the website, kept briefly in line with Vercel’s policy.
• Anonymous count, to compare two versions of the home page portrait: the version shown, a first gesture on the portrait and clicks towards the projects or contact. No identifier, and nothing stored in your browser. Only daily totals per version are kept, at Cloudflare.

Nothing else: no account, no profiling.

Purpose and legal basis

To reply to your message and, if you wish, to discuss your project. Legal basis: my legitimate interest in answering the requests sent to me and, for a project, steps taken at your request before entering into a contract (Article 6 GDPR). No marketing, no resale, no automated decision-making.

Recipients and service providers

Your messages are read by me alone. They pass through technical service providers:

• Vercel Inc. (United States): website hosting and form processing;
• IONOS SE (Germany): sending the message and business e-mail;
• Apple (iCloud Mail) and Google (Gmail): inboxes where the message also arrives.

Some of these providers may process data outside the European Union, particularly in the United States. These transfers are covered by the EU–US Data Privacy Framework (European Commission adequacy decision of 10 July 2023) or by the Commission’s standard contractual clauses.

Retention period

Your messages are kept for as long as it takes to handle your request, then for at most three years after our last exchange, unless a contractual relationship requires a longer period.

Your rights

You can access your data, have it corrected or erased, restrict its processing, object to it and request its portability. Write to me through the contact form or at odilon.buisson@thecallagent.com: I reply within one month. You can also lodge a complaint with the French data protection authority, the CNIL (cnil.fr), or with the authority of your country.

These rights apply whatever your country of residence.

Cookies and trackers

This website sets no cookies or other trackers: no advertising, no social media buttons, nothing stored in your browser. The anonymous count described above neither reads nor writes anything on your device. There is therefore no consent to collect and no banner is shown. Fonts are served by the website itself, with no call to a third-party service.

External links (LinkedIn, thecallagent.com…) lead to websites that have their own rules.